Ramp operations can be complex, from aircraft arrivals and departures to onsite maintenance. Communication is imperative to running a successful airport on the runway. Technology has made it easier for airport ground support teams to communicate clearly, have safer experiences, and get a better visual of tasks.


Wireless communication is one of the benefits of airport operations in the 21st century. Having a wide range of communication through wireless means makes it easier to stay ahead of schedule and deliver services as needed. When driving an aircraft tow tractor to transfer an aircraft to a hangar, communicating with the hangar team where the aircraft should be delivered before arriving streamlines the process and cuts the time down. While these off-hand communications might seem like they don’t save a lot of time at the moment, overall these interactions establish clarity and greater mobility for ramp operations.

When conducting maintenance on aircraft, clear communication amongst a range of teams can ensure that the aircraft gets repaired quickly and efficiently. Whether delivering an aircraft ground power unit or a tire service trailer, having wireless technology to deliver this information makes the process productive and effective.

Airport ramps can be dangerous because of the number of aircraft moving and other vehicles transporting luggage, maintenance, or travelers. Communication doesn’t have to be through wireless headsets, either. Having aircraft tow tractors with backup alarms and flashing beacons delivers a visual signal to others on the ramp. During harsher weather, have a consistent plan for bad visibility or hard-to-hear communication. Having a backup strategy for when things don’t go according to plan sets the team up for success long-term.

Training and frequent refreshers about how a team wants to communicate or deliver information are crucial to maintaining clear and frequent intercommunication, especially if you’re introducing new members to the team. Stay on top of team culture and connection by establishing clear guidelines for communication and signaling on the ramp.

If you feel that your airport or aircraft ramp could use better communication, figure out how to increase safety and clarity without completely unraveling your current guidelines. Talk to team members to see what they consider to be pertinent and how they would improve safety on the ramp. Consistent turnaround performance, decreasing accidents, improving safety, and enhancing efficiency strengths are all goals for an outstanding airport ground support team.

About AERO Specialties

Dedicated to quality and customer service, all AERO Specialties sales and support staff possess extensive knowledge of aircraft handling and maintenance. Not only providers of high-quality aircraft tugs and tow tractors, AERO Specialties also specializes in aircraft solutions in Baggage and Cargo Handling, Intercom Systems, Hydraulic Fluid services, and Aircraft Lighting. They offer such parts as Towbar and Towbar Head Ball Lock Pins, Shear Pins, Oxygen Charge Adapters, Nitrogen Service Adapters, Ground Power Unit Cables, and many more parts to support your equipment fleet.

To learn more about AERO Specialties, go to Aerospecialties.com